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215 reviews   94,950 votes   last vote 04/16/2014 11:36 PM CDT

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About Network Solutions

Rank
#10 of 36
Votes
4,760
Reviews
24
Aliases
NetworkSolutions, net sol, netsol
 

Network Solutions

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#10 Network Solutions Rating for Network Solutions
Ranked #10 of 36
(#1 Just Host 12,278 votes)
4,760
4760 	Votes
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Users like this host. Visit the official Network Solutions website for more information.

Network Solutions Reviews

by on at 3:01 PM CST
Do not choose Network Solutions! Whatever value they may have had in the past, it has been lost. Their "tech support" has become a relentless run around designed to force you to give up and give in to purchasing add on services that should rightly be included in the hosting. The endless automated menus, the unholy "on hold" waits with the irritating music, and constant transferring to further "support" folk who echo whatever you were just told by the last person...which you'll hear often enough to convince you that you are being subjected to nothing other than scripted responses. These programmed drone responses are further efforts to encourage you to cease any issue discussion in favor of purchasing more services. They repeatedly told me, over the period of nearly a month, that my issue of inaccessible pages was with my site and not with their hosting. They said it so many times that I did agree to pay their Mytime support to look into it. I was given a money back guarantee, if they could not address the problem. Mytime contacted me the next day with:

"While we appreciate your interest in the MyTime Support service, we are unable to complete your request:
• Our hosting is experiencing intermittent errors with PHP websites. We are currently working for a resolution.
As a result, we will place the time on hold for you to use at a later date."

So, they couldn't deal with anything, laid the blame at the doorstep of the hosting dept. ( which I had suspected and argued the whole time ) and, rather than refund my money, were going to grant me the honor of using it later. I had to go through yet another frustrating step simply to have my promised refund actually happen. The final kick to the teeth, which proves that this business doesn't care to even put forth the effort to understand the difficulties one of their clients might be experiencing, was the set of follow up calls. One left a voice mail so garbled that the name and number were unrecognizable and the other claimed to be a supervisor asking if my email account issues had been resolved. There was never so much as a mention of any issue with the email accounts during the entire debacle!
by on at 8:31 PM CST
Terrible. I have been with Network solutions for nine years. After my business slowed down quite a bit, I checked on my site to see if it was easily found on the web. I realized my site and all my domains names cannot be found on the net. I tried to call several telephone numbers. After going through all the prompts it gives you a busy signal and disconnects. I'm not sure what is wrong. Did they go out of business? After I changed to the large company hosting websites I get nothing but problems. Now my company has disappeared from the web AND some of my clients are getting messages that my website is spam. This is a nightmare! I wonder how much business I have lost.
by on at 12:43 PM CST
I have email through them....frequently there are problems with emails not being delivered within a timely manner...can take several hours since someone sends me an email for me to receive it. This is completely unacceptable, as I run a law firm! I can't wait until my contract expires.
Visit the official Network Solutions website
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Users like this host
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Users like this host. Visit the official Network Solutions website for more information.

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