User Review #1 by brian on July 7th, 2007 at 6:07 PM CDT

Name

They should stick with domain registrations and leave the hosting to others. Their customer service is practically non existant. They could not answer simple questions such as path locations without going on to the next level of support and it took DAYS to hear from the higher level. Their knowledge base links produce one error page after another and if you do finally view pages they have conflicting information on them depending what item you clicked. Their knowledge base articles state to go to the developer for help with one of heir online scripts and the developer's help files do not relate to their hacked version of the script. Truly a hairpulling experience just to get a few simple scripts running.

They should stick with domain registrations and leave the hosting to others. Their customer service is practically non existant. They could not answer simple questions such as path locations without going on to the next level of support and it took DAYS to hear from the higher level. Their knowledge base links produce one error page after another and if you do finally view pages they have conflicting information on them depending what item you clicked. Their knowledge base articles state to go to the developer for help with one of heir online scripts and the developer's help files do not relate to their hacked version of the script. Truly a hairpulling experience just to get a few simple scripts running.